Getting Started Questions
Do I need an existing website?
No, you don't need an existing website. But what we will need is anything you want included on the website; Info about your business, images, etc...
What if I already have a website?
That's perfectly fine. We can work with an existing website when it makes sense. We can redo it and add ongoing maintenance, make updates and changes, and help keep the site current.
Do you build websites from scratch?
Yes. We build a new website around your needs, your content, and your goals
Do I need to know anything about websites or computers?
No. That's one of the reasons we're here. You don't need to learn WordPress, hosting, updates, security, or other technical details. Just tell us what you need and we'll take care of the website. As long you can use e-mail and forms you will be fine.
Is JrWebWorks a new company?
No. JrWebWorks has been established since 2000. Over the years, we've been involved with more than 800 websites, giving us decades of practical experience with websites, hosting, updates, and ongoing maintenance.
Can I move my existing website to JrWebWorks?
In many cases, yes. We'll look at your existing website and determine what is involved in moving it to our service.
Do you work with clients outside the United States?
Yes. JrWebWorks LLC is a U.S. based business and we have clients in the United States and internationally, including Europe and Australia.
Can you work with a website built by another company?
No. But we can create a very similar website or create a new one based on the old
Do you offer in person meetings?
JrWebWorks is a remote-service business, so we generally don’t conduct in person meetings. We have found that phone calls, email, video calls, messaging, and shared documents are often more convenient and more effective for both of us.
With written communication, there is also a record of what was discussed, what was requested, and what needs to be done. You can refer back to it anytime and so can we. This helps prevent misunderstandings and keeps your website projects moving forward.
We also utilize accounts with all major cloud service providers so we can easily share or collaborate with you on project documents.
Your Website Questions
What is included with my website?
Our plans include hosting, website maintenance, statistics, software and security updates, and updates or changes to your website during the month. Please refer to Plans page for details.
How many pages can my website have?
Our plans are not based on a fixed number of pages. If your website needs additional pages as it grows, you don't have to purchase another plan simply because you added pages.
Can you update my website for me?
Yes. That's a major part of what we do. Send us the changes you need and we'll take care of them as part of your service.
Can I make changes myself?
Yes. If you want to make small changes yourself, we can show you how. Many clients handle simple updates on their own and leave larger or more technical changes to us.
Do you provide website hosting?
Yes. Hosting is included with our website plans, so you don't have to arrange and manage separate hosting yourself. Please note that we do not maintain websites if they are not hosted on our servers.
Will my website be mobile friendly?
Yes. New websites are designed to work properly on phones, tablets, and desktop computers.
Can you help with Google Business Profile?
Yes; we can set it up for you and maintain it as well.
Do you help with social networks?
Yes we do. We work with select number of social networks which we can maintain for you.
Can you help with SSL / security certificates?
Yes, each website we host and maintain come with SSL issued by Let's Encrypt.
Plans & Billing Questions
How much do your plans cost?
Our website plans start at $33.95 per month. E-commerce websites are available starting at $79.95 per month. The exact plan depends on the type of website and the services you need.
What is included in the monthly price?
Hosting, maintenance, statistics, upgrades, and website updates or changes during the month are included. Our goal is to give you one predictable service rather than a collection of separate website expenses.
Do you offer yearly plans?
Yes. Monthly and yearly payment options are available.
Are there limits on how many updates I can request?
Routine website updates and changes are included as part of your plan. We don't want you to hesitate to keep your website current. For unusually large projects or work outside the normal scope of website maintenance, we'll discuss it with you first.
Can I change plans later?
If your website needs change, we can review your plan and move you to a more appropriate option when necessary.
Why are your prices monthly instead of charging a large upfront website fee?
Our service is designed around an ongoing relationship. Instead of paying a large amount to build a website and then being left to maintain it yourself, you have a website, hosting, maintenance, and ongoing help as part of a continuing service.
Why should I pay for ongoing website care instead of maintaining it myself?
If you enjoy managing your website, you absolutely can. But if you'd rather spend your time running your business or organization, ongoing care means someone else handles the technical work and keeps your website moving forward.
Ongoing Care Questions
What does 'ongoing care' mean?
It means your website isn't something you have to remember to maintain. We take care of the routine technical work and are available for updates and changes, helping keep your website current and working properly.
What if something breaks?
Contact us and we'll investigate the problem and work to get your website back to normal. Having ongoing support means you don't have to figure out website problems on your own. There are backups in place on weekly, daily and per update basis.
Do I have to contact you every time I want something changed?
No. You can make small changes yourself if you prefer, and we'll show you how. Or you can simply send us the changes and we'll handle them for you.
What if I need a major redesign?
We can discuss it with you and determine the best approach.
Will someone actually be available to help me?
Yes. JrWebWorks is intentionally personal. You're not buying a website and being sent off to figure everything out yourself. You have someone you can contact when you need help with your website.
Do you provide backups?
There are backups in place on weekly, daily and per update basis.
Ready to Stop Worrying About Your Website?
Whether you're starting from scratch or looking for a long-term website partner, we'd love to help your business grow online.
JrWebWorks LLC - Established in 2000
800+ websites. 25+ years of experience.
Let's Talk!
We're here to answer your questions and help you get started.

